Terms & Conditions
1. General
The following terms and conditions apply to all orders placed by the Customer (hereinafter referred to as ”you”) with http://www.mandalizer.com hereinafter referred to as „Mandalizer.com”, “we”, “us”, or “our(s)” at the website.
By placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.
We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be on http://www.mandalizer.com at the time you place your order.
You understand and agree not to (1) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services;
(2) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying our website, or which impacts the security of the site, or (3) employ any device or attempt to use any device or mechanism to navigate or search the website, or to copy content from the site. We reserve the right to immediately bar access to the site and delete from the website any user who violates this provision or any other provision in these terms and conditions.
2. Prices and shipping costs
The prices displayed at our website include the statutory Value Added Tax and the delivery charge as well.
3. Ordering/conclusion of contract
Once you have placed your order, you will receive an email confirmation. If for any reason we are unable to fulfil your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount. We will notify you of the refund via e-mail.
4. Shipping
We will endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. Please take into consideration that the preparing time can take up about a few days given that the chosen pattern is made by hand for every single t-shirt. The parcel delivery is always carried out by Magyar Posta Zrt. (Hungarian Post Office PLC.), therefore they are entitled to know and handle the shipping address necessary for the fast and successful shipping. It can take 3-15 days for your order to arrive from the date of your ordering depending on the delivery distance as well.
Once you have placed your order, you will receive an email confirmation with your expected delivery details.
If more than 45 days have passed please email us from our “Contact Us” page or at mandalizershop@gmail.com to review the status of your order. Refunds will be handled through email if necessary.
5. Withdrawal of Order
You may cancel your order from the date you place the order until 3 calendar days. If you have been charged for the items, you will receive a full refund. We will provide a refund attempting to use the same method used to make the payment as soon as possible and at the latest within 14 days of receiving your notice of cancellation. When we accomplish the refund we will notify you in e-mail.
6. Returns
Mandalizer.com guarantees a refund of the returned items, provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact. Your item needs to have the receipt or proof of purchase. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will be responsible for paying for your own shipping costs for returning your item. Please take into notice that the actual shipping costs are nonrefundable. (If you receive a refund, the cost of shipping will be deducted from your refund.)
7. Payment method
In our webshop you can use only one payment method which is payment before delivery.
Credit card or debit card
You can enter your payment details at the time you place your order using a valid credit or debit card (VISA or Mastercard). We have the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.
PayPal
When paying by PayPal, we have the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. We reserve the right to deny any purchase.
The invoice document required by law will be sent by e-mail after the purchase.
8. Our Liability
Nothing in these Terms shall exclude or limit our liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.
We are not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.
Our maximum liability to you for any loss or damage arising in connection with your order on http://www.mandalizer.com shall be limited to the total price of your order.
If you have a problem with a product that you have purchased from Mandalizer.com online, and were not able to settle the complaint with Mandalizer.com, then you can submit your complaint to the EU’s online dispute resolution platform (the “ODR platform”).
The ODR platform offers consumers and traders within the EU with the possibility to try and reach an out-of-court settlement for complaints arising from online purchases. This single entry point is designed to be a user-friendly and interactive website, available in all EU official languages and free of charge. Using the ODR platform the consumer and the trader can find a dispute resolution body and then go through the process of finding a solution to the consumer’s complaint. The ODR platform is available here: http://ec.europa.eu/odr.
9. Colours and measurements
Please take into consideration that colour you see on the product photos will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.
A size table given on http://www.mandalizer.com is to give you a better understanding of the model or fit of that specific item.
10. Guarantee
If there are defects in the goods you have purchased, Mandalizer.com abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay.
11. Severance
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
12. Ownership of rights
All intellectual property rights, such as trademarks and copyrights at http://www.mandalizer.com remain with Mandalizer.com. All of the designs on the website are under copyright. Any use of http://www.mandalizer.com or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of us.
13. Company information
Name: Olga Erős
Address: Béke Street 191., 3416 Tard, Hungary
E-mail: olga.eros@gmail.com
Telephone: +36-30-618-9690